Hydra App - Terms and Conditions

Hydra App – Terms and Conditions

By using the Hydra App, accessing its services, or making purchases, you agree to comply with these Terms and Conditions. Please read them carefully.

“App” refers to Hydra App.
“Credits” are the virtual currency you purchase to use functions within our app.
“We”, “us”, “our” refers to AIKIPI AS, operators of the Hydra App.
“You”, “your” refers to the individual accessing or using the app and purchasing credits.

Credits Purchases: Credits for using app functions may be purchased through Apple App Store on iOS devices, Google Play on Android devices and through Lemon Squeezy on the Web client. Prices are displayed within each platform and may vary.
Payment Process:
- Web Purchases: Transactions made on our website are processed through Lemon Squeezy. Users must comply with Lemon Squeezy’s terms and policies, including any transaction fees and refund policies.
- Apple App Store Purchases: Transactions on iOS devices are processed through the Apple App Store, and users are subject to Apple’s terms and conditions, including their refund policy.
- Google Play Purchases: Transactions on Android devices are processed through Google Play, and users must comply with Google Play’s terms and policies, including any refund criteria.

Web Purchases (Lemon Squeezy): Refunds are managed by Lemon Squeezy, according to their guidelines. Users who wish to request a refund for web purchases should contact Lemon Squeezy’s customer service directly. See our detailed Refund Policy for additional guidance.
Apple App Store Purchases: Refund requests for iOS purchases must be submitted through Apple’s support services, as they control the payment process and refund policies.
Google Play Purchases: Refunds for Android purchases are managed by Google Play and must be requested through Google’s support.

Credits are deducted on a per-use basis as you utilize the functions of the app.
The rate at which credits are consumed for each function are presented here and subject to change.
Credits have no cash value and cannot be exchanged for cash.

Refund requests are handled based on the platform used to make the purchase:

Please refer to each platform’s specific policies for additional guidance.

You are responsible for maintaining the confidentiality of your account information, including your login credentials.
You are responsible for all activities that occur under your account.
We reserve the right to suspend or terminate accounts if we suspect fraudulent or unauthorized use.

You agree to use the app in compliance with all applicable laws and regulations.
You must not use the app for any illegal or unauthorized purposes.
You must not attempt to disrupt or interfere with the app’s functionality or security.

All content and materials available on our app, including but not limited to text, graphics, logos, and software, are the property of AIKIPI or our licensors and are protected by intellectual property laws.
You are granted a limited license to use the app for personal, non-commercial purposes.

We provide the app and services on an “as is” and “as available” basis. We make no warranties or representations about the app’s functionality or availability.
To the fullest extent permitted by law, we disclaim any liability for any indirect, incidental, or consequential damages arising from the use or inability to use the app.

We may update these Terms and Conditions from time to time. We will notify you of any significant changes by posting the new terms on this page.
Your continued use of the app following the posting of changes constitutes your acceptance of the updated terms.

These terms are governed by and construed in accordance with the laws of [Your Country/Region], without regard to its conflict of law principles.

If you have any questions about these Terms and Conditions, please contact us at appsupport@aikipi.com.