Hydra App – Privacy Policy

Introduction

AIKIPI is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use Hydra App. By using our app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We only collect minimal personal data necessary to provide our services:

  • Email Address: Used for login and authentication purposes.
  • Last Login Date: Used to expire user retention data (User account data will be set for deletion after 2 years from the last login, with 30 days notice to the registered email).
  • In-app Purchases: In-app purchases made by the user are registered for eventual troubleshooting of transaction errors.

We do not log, store or analyse chat requests made through our app. Any chat data processed by third-party service providers is anonymized and does not include user information.

How We Use Your Information

We use your information to:

  • Authenticate and manage your account.
  • Provide and maintain our services.
  • Ensure the security of our app and services.

We do not use your data for marketing purposes or share it with any third parties except as required to provide our services.

Third-Party Service Providers

We rely on third-party service providers to operate our services. We ensure that all our third-party providers comply with applicable data protection laws. These providers may process data on our behalf but access to personal data is kept on a need to know basis.

AI model providers: we use different providers and the user can select which one is used in the app. The model provider have access to the user prompts but not the user details, ensure anonymity on the requests. Hydra currently allows to use the following AI providers:

  • Open AI
  • Google Generative AI
  • Anthropic Claude
  • Mistral

Authentication Services: we use Google and Apple to provide authentication services to login on our app.

Cloud Computing: we use Google Cloud Computing services to run back-end functionality required to implement the app functionality. User prompts and user data are processed in the cloud without logging of specific user data unless here specified otherwise.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Data Retention

We retain your personal data only as long as necessary to provide the services you have requested and for legitimate and essential business purposes, such as maintaining the performance of the services and complying with legal obligations.

Account deletion

User can delete anytime its account on Hydra by accessing its account info in the app.

Registered accounts will be automatically deleted if there is no login activity for more than 12 months and the Hydra credits balance in the account is not positive.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request the correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your data.
  • Right to Restrict Processing: You can request the restriction of processing of your data .
  • Right to Data Portability: You can request to receive your data in a commonly used electronic format or have it transferred to another controller.
  • Right to Object: You can object to the processing of your data.

To exercise these rights, please contact us at appsupport@aikipi.com.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy

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